What quality control covers
Quality is recorded as snags raised against a project, with the evidence attached and a re-inspection step that has to happen before anything is closed.
- Snag and defect logging — a defect raised against the place it was found.
- Checklist templates — the same checks applied the same way on every site.
- Re-inspection loop — a snag is not closed until someone has looked at it again.
- Defect ageing and SLA — how long a defect has been open, so old ones surface.
- Hold points — work that cannot proceed until a check has been signed off.
- Photo evidence — the state of the work at the time, attached to the record.
For what each part does in more detail, see the Quality Control page. Step-by-step guides for this section are being written — until then our team will walk you through any of it on a call.